I've taken each of my cars to Crossroads Automotive several times, and each time they went beyond my expectations. They are outstanding
at diagnosing and repairing almost any automotive problem. But beyond that, they give honest, trustworthy advice. More than once they
have recommended a solution to a problem on one of my cars that was the best value for me, even if it meant less service work for them.
If you're looking for a great group of mechanics, who know what they're doing, these are the guys! Also, I've noticed they are great
at many makes of cars, they have a lot of expertise around Honda's and Acura's.
-- Ray Honeycutt
Crossroads Automotive has been servicing our vehicles for quite a while now and we have always been taken care of in a timely manner.
I appreciate the good Christian atmosphere of the service dept as well as the expertise in fixing whatever problem we take to them to
service. Our vehicles are "high mileage" and they keep them running like a top! Thanks guys - you are the best!
-- Pat and David Penny
Having been a loyal customer to the local dealership where I purchased my Honda - at that time nearly 7 years ago,
I ran aground with their service & attitude. It was time to explore other avenues for maintaining my car(s).
I discovered Crossroads Automotive through a friend and gave them a call. And though I live in Cary, I have
found the service affordable, high in quality and customer-oriented, and above all very complete. They make
it a practice to alert me of upcoming issues so that I am aware and can be prepared to address these either
then or on my next appointment. They are very timely and I have yet to be disappointed in how they conduct
themselves, deliver my car on time, and provide a service that exceeds my expectations.
One other thing I noticed...it is rare for any dealership or independent mechanic shop to manage turnover in personnel very well. Turnover is a cost that sooner or later has to be passed onto the customer. At Crossroads Automotive, I see the same reliable faces each visit. That speaks volumes as to how stable their organization is and how committed they are to their staff and customers. By the way, the few extra minutes it takes to drive there is handsomely rewarded with the value received. I highly recommend giving them a try, you will not be disappointed.
-- Dan Riley